Privacy Policy

1. Introduction

xRobotics LLC ("xRobotix," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at xrobotix.us (the "Site") or use our services, including our AI-powered ROI calculator.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, company name, and job title that you voluntarily provide when using our ROI calculator or contact forms.
• Business Information: Facility size, cleaning costs, employee counts, and other operational data entered into our ROI calculator for analysis purposes.
• Usage Data: Browser type, IP address, pages visited, time spent on pages, and other diagnostic data collected automatically.
• Cookies: We use cookies and similar tracking technologies to enhance your experience and analyze site usage.

3. How We Use Your Information

• To generate personalized ROI analyses and recommendations for your business.
• To send you your ROI report via email.
• To respond to your inquiries and provide customer support.
• To store your contact information in our CRM for follow-up communications.
• To improve our website, products, and services.
• To send promotional communications, with your consent.
• To comply with legal obligations.

4. SMS Communications

If you opt in to receive SMS messages, you agree to receive automated text messages from xRobotics LLC at the phone number provided. Consent is not a condition of purchase. Message and data rates may apply. Message frequency varies. Reply STOP to unsubscribe at any time or HELP for assistance.

5. Information Sharing

We do not sell your personal information. We may share your data with:

• Service Providers: Third-party vendors who assist us in operating our website, conducting our business, or servicing you (e.g., Resend for email delivery, Calendly for scheduling).
• Legal Requirements: When required by law or to protect our rights.
• Business Partners: Pudu Robotics and authorized distributors, as relevant to fulfilling product inquiries.

6. Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.

8. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data.
• Opt out of marketing communications.
• Request a copy of the data we hold about you.
• Withdraw consent for data processing.

To exercise any of these rights, contact us at contact@xrobotics.us.

9. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated policy on this page with a revised "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy, contact us at: